Shipping Policy
Effective Date: July 13, 2026
Last Updated: July 13, 2026
Thank you for shopping with The House Of Destiny. We are committed to delivering your jewellery, accessories, and clothing safely and on time. Please read our Shipping Policy before placing an order.
1. Order Processing
- All orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During sales, festivals, or promotional events, processing times may be slightly longer.
2. Shipping Coverage
We currently deliver across India.
For international shipping inquiries, please contact our customer support before placing your order.
3. Shipping Charges
- Shipping charges are calculated at checkout based on your delivery location and order value.
- Free shipping may be available on selected orders or promotional offers.
4. Estimated Delivery Time
Estimated delivery times are:
- Metro Cities: 2–5 Business Days
- Other Cities & Towns: 4–7 Business Days
- Remote Areas: 5–10 Business Days
Delivery times are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.
5. Order Tracking
Once your order is shipped, you will receive a tracking number via Email, SMS, or WhatsApp (where applicable). You can use this tracking information to monitor your shipment.
6. Delivery Attempts
Our courier partners will make multiple delivery attempts.
If delivery fails due to an incorrect address, recipient unavailability, or refusal to accept the package, the order may be returned to us. Additional shipping charges may apply for re-shipment.
7. Incorrect Shipping Address
Please ensure that your shipping address and contact details are accurate before placing your order.
The House Of Destiny is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.
8. Damaged or Missing Orders
If your package arrives damaged or if any item is missing, please contact us within 48 hours of delivery.
Please provide:
- Order Number
- Photos of the package
- Photos of the damaged product (if applicable)
We will review your request and provide an appropriate resolution.
9. Delayed Deliveries
While we strive to deliver every order on time, delays may occur due to:
- Weather conditions
- Public holidays
- Courier partner delays
- Natural disasters
- Government restrictions
We appreciate your patience in such situations.
10. Lost Shipments
If your order is lost during transit, please contact us. After verification with the courier partner, we will arrange a replacement or issue a refund, where applicable.
11. Contact Us
If you have any questions regarding our Shipping Policy, please contact us.
The House Of Destiny
Website: www.thehouseofdestiny.co.in
Email: info@thehouseofdestiny.co.in
Phone: +91 63539 37899
Address: Jaipur, Rajasthan, India